The Heritage Queenstown is a superbly designed 5 star resort built in the style of a grand European alpine lodge from centuries old schist stone. A couple of kilometres from the city centre, it is set high overlooking Lake Wakatipu and The Remarkables. By day, and by night when the city lights up, the view is enchanting.

This deluxe property has 178 traditional hotel rooms and 1, 2 and 3-bedroom apartments. Tastefully furnished with an extensive use of timber and individual decorative touches, they offer very high standards of comfort and facilities. All have a hi-fi entertainment unit with CD players and television with Sky and movie channels. All bathrooms have a separate bath and shower and quality toiletries. Apartment suites have a private balcony with outdoor furniture and a full kitchen with dishwasher.

The Heritage has a 5 star list of guest services including concierge, babysitting, free city shuttle and foreign currency exchange. Its heated swimming pool is indoor/outdoor, split by an overhanging glass wall so a swim is a pleasure even in winter. There is also an indoor spa pool and sauna, and a fully equipped gymnasium.

Mackenzies Bar and Restaurant features roaring open fires in winter where guests can enjoy Pacific Rim cuisine and fine New Zealand wines. It has a sunny balcony where you can dine al fresco in summer. Exposed timber beams and a wall of schist with an open fireplace make the Hilary Lounge a great place for a quiet drink or two.

Guest Service Facilities
  • 24-hour reception
  • Concierge
  • 24-hour room service
  • Babysitting available
  • Rooms for disabled guests
  • Car rental booking service
  • Tour booking service
  • Undercover parking
  • Foreign exchange facility
  • Non-smoking rooms and suites available
  • Ski storage and drying room
In-room Guest Facilities

  • Private bath and separate shower
  • Ensuite bathrooms (suites)
  • Hairdryer
  • Quality toiletries
  • Bathrobes (in suites)
  • Balcony with outdoor furniture (suites)
  • Writing desk
  • Entertainment unit with CD player
  • Colour television with Sky channels
  • Video player
  • In-house pay movies
  • Radio alarm
  • Mini bar with refrigerator
  • Tea and coffee making facilities
  • Fully equipped kitchen (suites)
  • In-room laundry facilities (suites)
  • Iron and ironing board

Communications Facilities
  • Direct-dial telephone
  • Modem line
Business Centre Facilities
  • Facsimile, photocopying, word processing facilities
  • Secretarial services
  • E-mail facility
  • Courier service
Fitness Facilities
  • Well equipped gymnasium
  • Indoor/outdoor heated swimming pool
  • Spa pool
  • Sauna
Conference Facilities
  • Two rooms in 3 combinations accommodating 60 to 180 theatre style
  • Two rooms in 3 combinations with banquet seating for 30 to 120
  • Comprehensive presentation and audiovisual equipment available
  • Business centre support
Credit Cards Accepted
  • MasterCard
  • American Express
  • Diners Club
  • Visa
Check In / Check Out
  • 2 pm/10 am
  • 91 Fernhill Road, Queenstown, New Zealand
  • Queenstown Airport, 10 kilometres, approximately 20 minutes by car
  • City centre, about 2 kilometres
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Please contact us for further rates information.

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Contact Information
+61 7 3876 4644
+61 7 3876 4645
[email protected]
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