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maui insurance … for your protection

New Zealand legislation provides limited coverage for personal injury. Maui strongly recommend that all people travelling in New Zealand take out Personal Travel Insurance.

All vehicles are insured for the damage to the vehicle or to the property of a Third Party. The hirer is responsible for the first NZ$1,800 ("the excess") of the cost of damage to Third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, overhead and underbody damage, towing and recovery costs, theft, fire, break-in or vandalism. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs (demurrage). The excess applies in respect of each claim, not rental.

The excess is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The excess will be refunded if we are successful in recovering the cost of the damages from the Third Party. Please note that Third Party Claims can take months to resolve. Please see the 'Exclusions' section below, whereby all Excess Reduction cover will be made void.

This NZ$1800 excess can be reduced, in most circumstances, by the purchase of the Excess Reduction Option.

excess reduction option

Cost per day
Reduces Excess to
$19 (max charge $570)
$220

With the Excess Reduction Option the hirer is responsible for the first NZ$220 of ANY ACCIDENT COST of damage to Third Party property or to the rented vehicle, including single vehicle accident, overhead and underbody damage, towing and recovery costs, theft, fire, break in or vandalism. This also includes the cost of the daily rental rate for the period the vehicle is off fleet for accident repairs (demurrage). The excess applies in respect of each claim, not rental.

Please see the 'Exclusions' section below, whereby all Excess Reduction cover will be made void.

premium cover option (PCO)

Where PCO is taken out at a flat rate of $40 per rental in addition to the Excess Reduction Option, the hirer will not have to pay any excess at all for any damage to the vehicle or property of a third party.

Maui strongly recommends to customers to take the Excess Reduction Option and PCO for travel with complete peace of mind

Exclusions:

  1. Standard Excess, the Excess Reduction Option and PCO do not cover any water related damage, which includes but is not limited to:
    1. any vehicle submersion
    2. creek or river crossing
    3. driving through low plain flooded areas
    4. beach driving
  2. Personal belongings are not covered. We recommend the hirer does not leave valuables in the vehicle and that they take out personal insurance.
  3. All Excess Reduction is void if the terms of the Rental Agreement are breached. The hirer will be responsible for the total cost of any damage. This will also include any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs.
  4. Standard Excess, the Excess Reduction Option and PCO do not cover the incorrect use of fuel (fuel being diesel or petrol). The hirer will be responsible for any associated cost.
  5. The Hirer will be responsible for the cost to retrieve or recover a vehicle which has become bogged, regardless of the Excess Reduction Package taken.
  6. The hirer will be responsible for the cost to replace keys which have become lost, or retrieval of keys which have been locked in a vehicle.

 

  
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